Product designer, design lead, AI experience specialist. For over seven years I've designed software and design systems for the people who build the systems everything else runs on. Most recently: agents that do real work, and the interaction patterns that keep people in control of them.
An AI agent that builds enterprise integrations from a sentence. Nine stages, every failure branch, and the interaction principles it left behind across four other IBM teams.
The person who finds a broken integration is rarely the one allowed to fix it. How five sentences of preview feedback rebuilt an agent, and where I drew the line on what it may do alone.
Four foundations authored for a design system serving an entire iPaaS suite, and the programme that persuaded busy product teams to actually adopt them.