Hello, I’m Purnima Sachdeva.

IBM — India Software Labs

I lead design for AI across IBM’s webMethods Hybrid iPaaS platform. I own the end-to-end experience for the Integration Agent and its sibling agents, define the interaction patterns that govern how AI behaves across the portfolio, and work with Product, Engineering, Research and Offering Management to take agentic capabilities from vision to general availability.

• Design lead and sole owner of the user journeys, flows and designs for the Integration Agent, an agentic experience that builds enterprise integrations from natural language — shipped to Public Preview in March 2025 and to General Availability in December 2025 across five webMethods products.
• Authored five interaction principles for agentic AI, since adopted by four other IBM product teams including the Carbon for AI design system working group.
• Drove design across the wider AI portfolio — API Agent, Error Fixing Agent and Documentation Insights — establishing shared patterns for AI onboarding, trust and transparency, and human-in-the-loop control.
• Led Project Pembroke’s AI design, unifying 40+ personas across webMethods and IBM iPaaS into a streamlined, research-backed persona set now used across Integration, API, B2B, MFT and more.
• Contributed to a measured 20–50% productivity improvement for integration specialists, in a portfolio named a Leader in the Forrester Wave for iPaaS, Q4 2025.
• Mentored three junior designers and represented the portfolio in the Cross-IBM AI Working Group, influencing AI experience direction beyond iPaaS.
• Co-inventor on a filed patent in the AI and enterprise integration space, currently under NDA.

Software AG (now IBM webMethods)

Promoted to Senior Designer within a year of joining, I took on the design lead role for the newly formed AI in iPaaS workstream — setting the design vision for CoPilot AI in webMethods, translating it into a quarterly roadmap alongside Product and Engineering, and using storytelling, demo flows and playbacks to align leadership and customers.

• Defined the design vision and strategy for CoPilot AI in webMethods, moving the product from AI-guided copilot patterns toward semi-autonomous experiences.
• Designed AI-enabled capabilities across the integration lifecycle, creating reusable patterns for AI onboarding and copilot entry points.
• Shipped AI-powered mapping suggestions, AI data assist and AI-generated asset descriptions through successive private preview bundles into Public Preview.
• Partnered with UX Research to run discovery and validation across five core personas, grounding roadmap decisions in evidence rather than assumption.
• Presented design narratives and playbacks to the Product Leadership Team and the webMethods Customer Advisory Board, directly shaping the AI roadmap.

Software AG

I joined the core team behind Delite, the design system used across the webMethods iPaaS suite. My work sat between the system and the product teams building on it — creating components, defining craft guidelines, and running the cadences that kept the two sides talking.

• Bridged the gap between product and design system, bringing consistency across the suite of iPaaS products.
• Created and shipped components into the Delite component library.
• Crafted the product illustration guidelines for the suite.
• Fostered collaboration between the design system and product teams by establishing regular cadences, Vibe Checks and Delite Drop-in Clinics.
• Helped product teams adopt the design system through the Delite Adoption Program.

Moonraft Innovation Labs

Time spent inside a design consultancy, working across client engagements in a fast-moving, multi-project environment. The work spanned research, concept development, interaction design and visual design for web and mobile products — usually on tight timelines, with direct client exposure.

• Delivered end-to-end product design for enterprise and consumer clients across web and mobile platforms.
• Facilitated stakeholder workshops and design-thinking sessions to align business goals with user needs.
• Built and maintained design systems and component libraries for client products.
• Presented design rationale directly to client stakeholders, making the case for user-centred decisions.

Conversational Workflow Creation

A conversational, agentic AI system that turns natural language into complete integration workflows — interpreting user intent, engaging in dialogue to fill gaps, validating connector capabilities, and executing the plan step by step, with no manual configuration of steps, connectors or mappings. The approach cuts setup time and integration errors, letting both technical and non-technical users build and deploy enterprise-grade integrations.